Once an order has been submitted, no changes or cancellations can be made. Please carefully review the books BEFORE placing the order. You may return the order within 30 days for a full refund of the books. Shipping costs will not be refunded for returned products.

To create a return, click here: Return Books

If you ordered the wrong book, you may not exchange for another book. There may be price differences and shipping costs. You must place a new order and return the incorrectly ordered book.
To create a return, click here: Return Books

If ESCO made a mistake in shipping the wrong book or a damaged book, please contact customer service to arrange an exchange for the same title.
For the Online Help Desk, click here: Help Desk

Yes. All buybacks may take place online 24hrs a day by visiting your online bookstore website. Just go ONLINE and click on the Sell my Books link. Fill out the form, submit the information, and PRINT your paperwork. Place your books along with the paperwork in a well packed box and SHIP to ESCO. We advise that you send the books using a trackable shipping method (ex: Fed Ex, UPS, etc...) For your convenience you may select to use one of our USPS shipping labels at a minimal cost. Please Note: ESCO Online Bookstore is not responsible for lost, stolen or damaged books.

No, discontinued books are of no value and you will receive no credit. If you would like to donate your discontinued books, we will take them off your hands and find a school that needs them. If you request your book back, you are responsible for all shipping charges. You may not receive the original book you returned.

Yes. To ensure quicker processing of your return, you must include a copy of your paperwork. You may send with your books a copy of the RMA paperwork or a blank buyback form (located on your online bookstore website). Make sure your name and address information is written clearly on the form. Please allow 2 weeks processing for your return/buyback. If you send books back without any paperwork, ESCO cannot guarantee that you will receive any credit for those books.

To view discontinued books click here: Discontinued List

You may view the discontinued list under the BOOKLIST link at the top of this page. Click on the DISCONTINUED BOOKS option. The Discontinued List is only available if your school has provided the list to ESCO.

Two Options for Buybacks:
1. No waiting - FastTrac: (subject to school participation) Students will fill out the buyback form, place books in bag, and drop them off with an ESCO representative. Books will be evaluated at company headquarters in Tempe. Returning customers will receive the price listed on your buyback quote.

To print a blank generic form click here: Blank Buyback Form

2. Year Round - All buybacks may take place online 24hrs a day by visiting your online bookstore website. Just go ONLINE and click on the Create a Return link. Fill out the form, submit the information, and PRINT your paperwork. Place your books along with the paperwork in a well packed box and SHIP the books to us at your convenience. We advise that you send the books using a trackable shipping method (ex: Fed Ex, UPS, etc...) For your convenience you may select to use one of our USPS shipping labels at a minimal cost. Please Note: ESCO Online Bookstore is not responsible for lost, stolen or damaged books.


To sell your books online click here: Create a Return

To check current buyback prices click here: Create a Return

For NEW customer accounts: ESCO representatives will evaluate your books at the company headquarters in Tempe. Books may receive up to 40-50% of the price listed for the evaluated grade of the book.

For RETURNING customer accounts: Students will receive an e-mail quote prior to the buyback day, listing the books that were purchased and a quoted price for each book. If the book was purchased from ESCO the prior school year and is in resalable condition, ESCO will pay up to 40-50% of the retail price you paid. If the books were not purchased from ESCO, you will receive up to 20% of the retail price of the book.

(Please note: Buyback pricing is valid only until the start date of the next school year. Prices may vary depending on need.)

To check books that can be sold click here: Sell my Books

A complete buyback list & prices will be provided to Your School, and a Discontinued List will be available for viewing at your Online Bookstore Website. ESCO will only buyback textbooks in good/resalable condition that are currently being used by the school. Discontinued titles as well as workbooks, paperbacks, lab manuals and any other consumable books will not be bought back.

To view the book condition evaluations click here: Book Conditions

LIKE NEW (A) Quality: Generally 1-2 years of use. Clean pages with cover intact. Minimal highlighting. No cardboard exposure. No Workbooks are accepted. Only LIKE NEW quality paperbacks accepted. Paperbacks must be in mint condition with minimal writing inside and covers intact.

(B) Quality: Generally 2-3 years of use. Average used book. Bent corners OK. Minimal cardboard exposed. Highlighting of pages edges and text. Binding is strong. No Paperbacks or Workbooks accepted.

(C) Quality: Generally 3-4 years of use. Significant wear. All 8 corners may be exposed cardboard (Cover must be intact). Writing on edges and highlighting. No Paperbacks or Workbooks accepted.